CUSTOMER SERVICE

At KIDZLOFT we are committed to bringing the very best customer service. A representative will be happy to answer any question or concern and respond to suggestions you may have.

Your comfort is our utmost priority. You can always order by telephone or fax. No matter how you place your order, we want you to have a pleasant shopping experience.



What forms of payment do you accept?
We accept the following methods of payment for online orders:

1. Credit Card - VISA, MASTERCARD (process by WorldPay)

2. Bank Transfer:

    Bank Name: United Overseas Bank (UOB)
    Account Number: 353-300-458-8
    Branch Code:066
    Account Name: KIDZLOFT PTE LTD

3. Check / Money Order:

    KIDZLOFT PTE LTD
    449 Tagore Industrial Avenue
     #01-02 Greatland Industrial Building
     Singapore 787820

Your order will be processed after payment is cleared.


WorldPay FAQ was last updated on 16 May, 2005.

How do I know if my payment has gone through?
You will receive a WorldPay transaction confirmation email showing details of the purchase you have made, including a purchase Transaction ID.

WorldPay system says that my card number is invalid
Please double-check your card number, and make sure you are not including any spaces. The number require is the long number that spans the width of your card. The number will be 15 or more digits, depending on your card type.

I did not make an online purchase but I've received a confirmation email from WorldPay
This may have happened because a legitimate shopper made a mistake when typing their email address, and you have received the purchase confirmation email by mistake, or it could be due to a fraudulent transaction. Please contact your bank immediately to find out if any unknown transactions have taken place.


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